First - Sorry MAC OS users, we are working on it but so far no support for MAC users.

Insert CD into drive. If you have auto run enabled, just follow the screen directions.

If that doesn't work, go to "my computer", find the CD/DVD Drive and click on it. Choose Run, Explore or Install. Follow the screen directions.

If that doesn't work, click start, run, browse, find the CD/DVD drive and click on the .exe file. Tell the computer OK. Follow the screen directions.

Still no luck. Send an email with very detailed information to cbannerman@att.net. In the subject line put "rec express help"